- Glare: sleeves, top loaders and foils shine. Tilt the phone a little, or move away from the light.
- Distance: fill the box, about 6 inches (16 cm) away. Too close blurs.
- Focus: tap the picture to focus again before you take it.
- Dark hall: turn on Light next to the shutter.
- Background: a plain, dark table works best, most of all for Bulk Scan.
- Slabs: keep the whole label in view. The app reads the company and grade from it.
If the match is wrong, tap Check with AI for a closer look, or search by name or number.
Related
- Scan your cardsHold cards up to the camera: they collect at the side as they’re recognised. Review or add them when you’re done.
- Bulk Scan a stackOne photo of 8–10 cards on a table, checked and added all at once.
- Verify a graded slabCheck a slab’s cert (PSA slabs right in the app) and add it with its graded price.
- AI card checks and your photosBefore the first AI check, the app asks to send the card’s photo. How to change your answer.
Still stuck?
Send us a message and we’ll help. Tell us what you tapped and what you expected to happen. Please don’t send passwords or card numbers.